SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown4 of 8 below good
Safe environmentsSignificant shortfalls
Infection prevention and controlSome shortfalls
Safe and effective staffingSome shortfalls
SafeguardingSome shortfalls
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Consent to care and treatmentSome shortfalls
Assessing needsGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Treating people as individualsSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown3 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Learning, improvement and innovationSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 22 good, 11 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
63 Coronation Road is in the Requires improvement tier ?, with 1 other home in Bristol, City of.
98% of rated homes here are Good or Outstanding (England: 82%).
63 Coronation Road is one of 88 care homes in Bristol, City of: a 6-bed residential care home in Bristol, run by Milestones Trust. It is registered to care for people with mental health needs. That is smaller than most homes in Bristol, City of, where the typical home has 18 beds.
CQC's latest rating, from June 2026, is Requires improvement overall. It was Requires improvement for safe and well-led as well. Effective, caring and responsive were rated Good. That is down from Good in October 2017. Ratings in Bristol, City of are typically about 5 years old, which makes this one newer than most. CQC found significant shortfalls in “safe environments”, one of 11 standards out of 33 scored below good.
It is one of 34 homes run by Milestones Trust. 32 of those with a rating are Good or Outstanding. The nearest home with a higher rating is Claro Homes (Good), 0.4 km away. The kitchen has a food hygiene rating of 5 (very good), from January 2026. That is true of 92% of homes in Bristol, City of. Across Bristol, City of, 98% of rated homes are Good or Outstanding, against 82% for England. CQC's register shows no registered manager at the moment.
