SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in November 2024. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Run by Milestones Trust, 24 Windermere is a residential care home in Swindon with 2 registered beds. CQC registers it to look after people with a learning disability or autism. The typical home in Swindon has 14 beds, so this one is on the small side.
In January 2020, CQC gave it Good overall, and Good for each of the five key questions too. The rating was carried over from a previous registration, which usually happens when a home changes owner. It was also rated Good at the inspection before, in May 2017. CQC hasn't re-rated the home for over 5 years, like 24% of homes in Swindon. Here is how rating age varies by council.
Across Swindon, 89% of rated homes are Good or Outstanding, against 82% for England. It is one of 34 homes run by Milestones Trust. 32 of those with a rating are Good or Outstanding. The home changed owner in November 2024. None of the 6 nearest rated homes has a higher rating.
