SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
218 Kingsway is a 5-bed residential care home in Bristol, Bristol, City of, run by Milestones Trust. Its CQC registration covers people with mental health needs. That is smaller than most homes in Bristol, City of, where the typical home has 18 beds.
Food hygiene inspectors scored the kitchen 5 out of 5 in June 2025. 92% of homes in Bristol, City of also score 5. 64 other homes in Bristol, City of share its tier, “Good”. 32 of Milestones Trust’s 34 rated homes are Good or Outstanding (compare care home groups). Of the 6 closest rated homes, none is rated above it.
In February 2020, CQC gave it Good overall, and Good for each of the five key questions too. It was also rated Good at the inspection before, in August 2017. At over 5 years old, this rating is older than most. 52% of ratings in Bristol, City of are as old (how rating age varies by council).
