Nursing home · Newcastle upon Tyne

Westwood Lodge Care Home

7 Bentinck Villas, Newcastle Upon Tyne, NE4 6UR

Requires improvement Safe: Requires improvementEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement Rated 10 months ago ↓ Down from Good

CQC rating

Requires improvement
Published 16 December 2025 Rated 10 months ago ?
  • SafeAre people protected from abuse and avoidable harm?59%Requires improvement
    See the breakdownHide the breakdown4 of 8 below good
    • Medicines optimisationSignificant shortfalls
    • Infection prevention and controlSome shortfalls
    • Involving people to manage risksSome shortfalls
    • Safe environmentsSome shortfalls
    • Learning cultureGood
    • Safe and effective staffingGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
    See the breakdownHide the breakdown2 of 6 below good
    • Consent to care and treatmentSome shortfalls
    • Delivering evidence-based care and treatmentSome shortfalls
    • Assessing needsGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Independence, choice and controlSome shortfalls
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?61%Requires improvement
    See the breakdownHide the breakdown4 of 7 below good
    • Listening to and involving peopleSome shortfalls
    • Person-centred careSome shortfalls
    • Planning for the futureSome shortfalls
    • Providing InformationSome shortfalls
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
  • Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
    See the breakdownHide the breakdown3 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Partnerships and communitiesGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 19 good, 14 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • February 2022Inspected, no new rating
  • December 2021Inspected, no new rating
  • March 2021Inspected, no new rating
  • March 2020GoodSECRW
  • December 2018Requires improvementSECRW
Show 2 older
  • June 2018InadequateSECRW
  • February 2017Requires improvementSECRW

Read the full report on the CQC website ↗

How it compares in Newcastle upon Tyne

Westwood Lodge Care Home is in the Requires improvement tier ?, with 5 other homes in Newcastle upon Tyne. 91% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 6 (8%)
  • Good, with Outstanding areas 4 (5%)
  • Good 42 (58%)
  • Good, with an area to improve 8 (11%)
  • Requires improvement 6 (8%)
  • Not yet rated 7 (10%)

See all 73 care homes in Newcastle upon Tyne →

Care homes nearby

  • Lynnwood
    Newcastle Upon Tyne · NE4 6XB · Residential care home · 4 beds0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Orchard Mews
    Newcastle Upon Tyne · NE4 6UX · Nursing home · 39 beds0.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Tyne Grange
    Newcastle Upon Tyne · NE4 8RR · Nursing home · 22 beds0.3 km
    Outstanding S: GoodE: GoodC: OutstandingR: OutstandingW: Outstanding Rated 7 months ago
  • St Joseph's - Newcastle
    Newcastle Upon Tyne · NE4 7QA · Nursing home · 58 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Willow Park
    Newcastle Upon Tyne · NE4 6RH · Nursing home · 25 beds0.7 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • St Stephen's Court
    Newcastle Upon Tyne · NE4 7NL · Nursing home · 30 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago

More care homes near NE4 6UR →

Westwood Lodge Care Home in brief

Westwood Lodge Care Home is a 44-bed nursing home in Newcastle upon Tyne. The home is its own registered provider. Its CQC registration covers older people, people with dementia, younger adults and people with mental health needs.

Food hygiene inspectors scored the kitchen 5 out of 5 in June 2026. 90% of homes in Newcastle upon Tyne also score 5. 5 other homes in Newcastle upon Tyne share its tier, “Requires improvement”. Lynnwood, 0.1 km away, is the closest home rated Good.

CQC's latest rating, from December 2025, is Requires improvement overall. It was Requires improvement for safe, responsive and well-led as well. CQC rated effective and caring as Good. That is down from Good in March 2020. The typical rating in Newcastle upon Tyne is about 3 years old, so this one is fairly recent. Of the 33 standards CQC scored, 14 fell below good. The lowest was “medicines optimisation” (significant shortfalls).