SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
St Stephen's Court is in the Good, with an area to improve tier ?, with 7 other homes in Newcastle upon Tyne.
91% of rated homes here are Good or Outstanding (England: 82%).
St Stephen's Court is a 30-bed nursing home in Newcastle upon Tyne, run by Careline Lifestyles (UK) Ltd. CQC registers it to look after people with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs, people with a sensory impairment, people who use drugs or alcohol, people with an eating disorder and people detained under the Mental Health Act.
The kitchen has a food hygiene rating of 5 (very good), from August 2024. 90% of homes in Newcastle upon Tyne also score 5. In Newcastle upon Tyne, 91% of rated care homes are Good or Outstanding (England 82%). 5 of Careline Lifestyles (UK) Ltd’s 5 rated homes are Good or Outstanding (compare care home groups). About 1.0 km away, Tyne Grange is rated Outstanding.
The current CQC rating is Good, published in April 2023. Safe, effective, caring and responsive were also Good. CQC rated well-led as Requires improvement. Its rating before that, in March 2020, was the same.
