SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
How it compares in Bournemouth, Christchurch and Poole
White Lodge & St Helens is in the Good tier ?, with 102 other homes in Bournemouth, Christchurch and Poole.
96% of rated homes here are Good or Outstanding (England: 82%).
White Lodge & St Helens is a 55-bed residential care home in Bournemouth, Bournemouth, Christchurch and Poole. The home is its own registered provider. Its CQC registration covers older people, people with dementia, people with a physical disability, people with mental health needs and people with a sensory impairment. Most homes in Bournemouth, Christchurch and Poole are smaller: the median there is 23 beds.
CQC rated it Good overall and in all five key questions in December 2022. That matches its previous rating, from July 2018.
None of the 6 nearest rated homes has a higher rating. Across Bournemouth, Christchurch and Poole, 96% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in July 2025. That is true of 94% of homes in Bournemouth, Christchurch and Poole.
