Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvementRated 4 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Requires improvement
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Whitehatch is a 11-bed residential care home in Horley, Surrey, run by Achieve Together Limited. Its CQC registration covers older people, younger adults, people with a physical disability and people with a learning disability or autism. It is a small home for Surrey, where the median is 30 beds.
Its CQC rating, from February 2022, is Requires improvement across the board: overall and for every key question. Before that, in October 2019, it was rated Good.
63 other homes in Surrey share its tier, “Requires improvement”. It is one of 139 homes run by Achieve Together Limited. 115 of those with a rating are Good or Outstanding. Upfield, 0.4 km away, is the closest home rated Good.
