Residential care home · Staffordshire

Willow Brook Respite at Douglas Road

114 Douglas Road, Newcastle Under Lyme, ST5 9BJ

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 7 years ago

CQC rating

Good
Published 4 January 2019 Rated 7 years ago ?
  • SafeAre people protected from abuse and avoidable harm?Good
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Good

CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?

Earlier ratings ?

  • July 2016GoodSECRW

Read the full report on the CQC website ↗

How it compares in Staffordshire

Willow Brook Respite at Douglas Road is in the Good tier ?, with 133 other homes in Staffordshire. 78% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 8 (3%)
  • Good, with Outstanding areas 14 (5%)
  • Good 134 (50%)
  • Good, with an area to improve 31 (12%)
  • Requires improvement 50 (19%)
  • Inadequate 2 (1%)
  • Not yet rated 29 (11%)

See all 268 care homes in Staffordshire →

Care homes nearby

  • Choices Housing Association Limited - 5 Greenbrook Court
    Newcastle Under Lyme, Staffordshire · ST5 9QB · Residential care home · 6 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Rowan Court Care Home
    Newcastle Under Lyme, Staffordshire · ST5 2TA · Nursing home · 76 beds0.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Hempstalls Hall Care Home
    Newcastle Under Lyme, Staffordshire · ST5 9NR · Residential care home · 40 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Belong Newcastle-under-Lyme
    Newcastle-Under-Lyme, Staffordshire · ST5 2RS · Nursing home · 74 beds1.1 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 5 years ago
  • Allendale Residential
    Newcastle Under Lyme, Staffordshire · ST5 9JR · Residential care home · 5 beds1.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • St Quentin Senior Living, Residential & Nursing Homes
    Newcastle Under Lyme, Staffordshire · ST5 0LZ · Nursing home · 73 beds1.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 2 years ago

More care homes near ST5 9BJ →

Other homes run by Staffordshire County Council

3 care homes in total: 2 Good, 1 Requires improvement.

  • Hawthorn House
    Lichfield, Staffordshire · WS13 6EN · Residential care home · 12 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Greenfield House
    Leek, Staffordshire · ST13 6LQ · Residential care home · 10 beds
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 2 years ago

All 3 homes run by Staffordshire County Council →

Willow Brook Respite at Douglas Road in brief

Staffordshire County Council runs Willow Brook Respite at Douglas Road, a residential care home in Newcastle Under Lyme, Staffordshire with room for 8 residents. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. That is smaller than most homes in Staffordshire, where the typical home has 28 beds.

Across Staffordshire, 78% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in July 2025. 85% of homes in Staffordshire also score 5. Of the 6 closest rated homes, none is rated above it. Staffordshire County Council runs 3 care homes, and 2 of the 3 rated are Good or Outstanding.

In January 2019, CQC gave it Good overall, and Good for each of the five key questions too. It was also rated Good at the inspection before, in July 2016. The rating is more than 5 years old. In Staffordshire, 51% of ratings are that old (see how rating age varies by council).