SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Willow House is a 18-bed residential care home in Farnborough, Hampshire, run by Willow Residential Care Limited. It is registered to care for older people and people with dementia.
Of the 6 closest rated homes, none is rated above it. Its kitchen was rated 4 for food hygiene in June 2025. In Hampshire, 84% of homes score 5. Across Hampshire, 85% of rated homes are Good or Outstanding, against 82% for England.
CQC rated it Good overall and in all five key questions in August 2019. It was also rated Good at the inspection before, in January 2017. CQC hasn't re-rated the home for over 5 years, like 46% of homes in Hampshire. Here is how rating age varies by council.
