Residential care home · West Sussex

Willow Lodge Care Home

11-15 Stein Road, Emsworth, PO10 8LB

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 3 years ago ↓ Down from Good

Call 01243 375382 Website ↗

CQC rating

Requires improvement

Published 24 June 2023 Rated 3 years ago ?

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Earlier ratings ?

February 2021GoodSECRW
January 2021Requires improvementSECRW
August 2020Inspected, no new rating
January 2019GoodSECRW
April 2016GoodSECRW

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in West Sussex

Willow Lodge Care Home is in the Requires improvement tier ?, with 47 other homes in West Sussex. 85% of rated homes here are Good or Outstanding (England: 82%).

Outstanding 12 (4%)
Good, with Outstanding areas 14 (4%)
Good 210 (63%)
Good, with an area to improve 32 (10%)
Requires improvement 48 (14%)
Not yet rated 17 (5%)

See all 333 care homes in West Sussex →

Care homes nearby

Glebe House
Southbourne, West Sussex · PO10 8LB · Residential care home · 40 bedsunder 0.1 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
Ferndale Residential Care Home
Emsworth, West Sussex · PO10 8LD · Residential care home · 17 beds0.1 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
Prinsted Care Home
Emsworth, West Sussex · PO10 8HR · Residential care home · 44 beds0.4 km

Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 11 months ago
Hambrook Meadows
Chichester, West Sussex · PO18 8RF · Residential care home · 19 beds1.8 km

Good S: GoodE: GoodC: OutstandingR: GoodW: Good Rated 6 years ago
Brighton Lodge
Emsworth, Hampshire · PO10 7QR · Residential care home · 9 beds2.2 km

Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 2 years ago
The Oaks Care Home
Emsworth, Hampshire · PO10 7QR · Residential care home · 33 beds2.2 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago

More care homes near PO10 8LB →

Other homes run by Stephen Geach

2 care homes in total: 1 Good, 1 Requires improvement.

Oak View Residential Care Home
Hayling Island, Hampshire · PO11 0JB · Residential care home · 54 beds

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago

All 2 homes run by Stephen Geach →

What the data says about Willow Lodge Care Home

Willow Lodge Care Home is one of 333 care homes in West Sussex: a 40-bed residential care home in Emsworth, run by Stephen Geach. Its CQC registration covers older people, people with dementia, people with a physical disability and people with mental health needs.

CQC's latest rating, from June 2023, is Requires improvement overall. It was Requires improvement for safe and well-led as well. CQC rated effective, caring and responsive as Good. Its previous rating, in February 2021, was Good, so the home has slipped.

About 0.0 km away, Glebe House is rated Good. Stephen Geach runs 2 care homes, and 1 of the 2 rated are Good or Outstanding. 47 other homes in West Sussex share its tier, “Requires improvement”. Food hygiene inspectors scored the kitchen 5 out of 5 in July 2025. That is true of 92% of homes in West Sussex.