Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 11 months ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?62%Requires improvement
See the breakdownHide the breakdown2 of 8 below good
Involving people to manage risksSignificant shortfalls
Learning cultureSome shortfalls
Infection prevention and controlGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Delivering evidence-based care and treatmentSome shortfalls
Assessing needsGood
Consent to care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?65%Good
See the breakdownHide the breakdown2 of 5 below good
Kindness, compassion and dignitySome shortfalls
Responding to people's immediate needsSome shortfalls
Independence, choice and controlGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?64%Good
See the breakdownHide the breakdown3 of 7 below good
Care provision, integration and continuitySome shortfalls
Person-centred careSome shortfalls
Providing InformationSome shortfalls
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown1 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 24 good, 9 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Prinsted Care Home is in the Requires improvement tier ?, with 47 other homes in West Sussex.
85% of rated homes here are Good or Outstanding (England: 82%).
Springfield Health Services Limited runs Prinsted Care Home, a residential care home in Emsworth, West Sussex with room for 44 residents. CQC registers it to look after older people and people with dementia. Most homes in West Sussex are smaller: the median there is 27 beds.
CQC's latest rating, from November 2025, is Requires improvement overall. Safe and well-led were also Requires improvement. CQC rated effective, caring and responsive as Good. Before that, in January 2020, it was rated Good. The typical rating in West Sussex is about 4 years old, so this one is fairly recent. 9 of its 33 scored standards were below good, including “involving people to manage risks”.
1 of Springfield Health Services Limited’s 2 rated homes are Good or Outstanding (compare care home groups). Glebe House, 0.4 km away, is the closest home rated Good. Food hygiene inspectors scored the kitchen 5 out of 5 in June 2026. That is true of 92% of homes in West Sussex. Across West Sussex, 85% of rated homes are Good or Outstanding, against 82% for England.
