SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
West Berkshire Council runs Willows Edge, a residential care home in Newbury, West Berkshire with room for 37 residents. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. Most homes in West Berkshire are smaller: the median there is 8 beds.
In March 2020, CQC gave it Good overall, and Good for each of the five key questions too. Its rating before that, in September 2017, was the same. The rating is more than 5 years old. In West Berkshire, 74% of ratings are that old (see how rating age varies by council).
West Berkshire Council runs 3 care homes, and 2 of the 3 rated are Good or Outstanding. None of the 6 nearest rated homes has a higher rating. Across West Berkshire, 90% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from October 2026. That is true of 92% of homes in West Berkshire.
