SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Cream Holdings (Taunton) Limited, Wilton House is a residential care home in Taunton, Somerset with 12 registered beds. Its CQC registration covers younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is a small home for Somerset, where the median is 25 beds.
It is the only Outstanding home among the 7 closest. The kitchen has a food hygiene rating of 5 (very good), from July 2026. 94% of homes in Somerset also score 5. Across Somerset, 89% of rated homes are Good or Outstanding, against 82% for England.
The current CQC rating is Outstanding, published in February 2019. It was Outstanding for caring and responsive as well. For safe, effective and well-led, the rating was Good. Before that, in May 2016, it was rated Good. The rating is more than 5 years old. In Somerset, 31% of ratings are that old (see how rating age varies by council).
