SafeAre people protected from abuse and avoidable harm?28%Inadequate
See the breakdownHide the breakdown8 of 8 below good
Involving people to manage risksSignificant shortfalls
Learning cultureSignificant shortfalls
Medicines optimisationSignificant shortfalls
Safe and effective staffingSignificant shortfalls
Safe environmentsSignificant shortfalls
Safe systems, pathways and transitionsSignificant shortfalls
SafeguardingSignificant shortfalls
Infection prevention and controlSome shortfalls
EffectiveDoes care achieve good outcomes and a good quality of life?29%Inadequate
See the breakdownHide the breakdown6 of 6 below good
Assessing needsSignificant shortfalls
Consent to care and treatmentSignificant shortfalls
Delivering evidence-based care and treatmentSignificant shortfalls
Monitoring and improving outcomesSignificant shortfalls
Supporting people to live healthier livesSignificant shortfalls
How staff, teams and services work togetherSome shortfalls
CaringAre staff kind, compassionate and respectful?35%Inadequate
See the breakdownHide the breakdown4 of 5 below good
Independence, choice and controlSignificant shortfalls
Responding to people's immediate needsSignificant shortfalls
Treating people as individualsSignificant shortfalls
Workforce wellbeing and enablementSignificant shortfalls
Kindness, compassion and dignityGood
ResponsiveAre services organised to meet people's needs?25%Inadequate
See the breakdownHide the breakdown7 of 7 below good
Care provision, integration and continuitySignificant shortfalls
Equity in accessSignificant shortfalls
Equity in experiences and outcomesSignificant shortfalls
Listening to and involving peopleSignificant shortfalls
Person-centred careSignificant shortfalls
Planning for the futureSignificant shortfalls
Providing InformationSignificant shortfalls
Well-ledIs the home well managed, with a culture of high-quality care?29%Inadequate
See the breakdownHide the breakdown7 of 7 below good
Capable, compassionate and inclusive leadersSignificant shortfalls
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSignificant shortfalls
Partnerships and communitiesSignificant shortfalls
Shared direction and cultureSignificant shortfalls
Workforce equality, diversity and inclusionSignificant shortfalls
Freedom to speak upSome shortfalls
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 1 good, 32 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Run by Gemini Care Limited, Winchley Home is a residential care home in Kings Lynn, Norfolk with 41 registered beds. It is registered to care for people with dementia.
Gemini Care Limited runs 2 care homes, and 0 of the 2 rated are Good or Outstanding. Goodwins Hall Care Home, 3.4 km away, is the closest home rated Requires improvement. Across Norfolk, 67% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in August 2026. 89% of homes in Norfolk also score 5. There is no registered manager on CQC's register right now.
CQC rated it Inadequate overall and in all five key questions in April 2026. Its previous rating, in October 2018, was Good, so the home has slipped. The typical rating in Norfolk is about 5 years old, so this one is fairly recent. Of the 33 standards CQC scored, 32 fell below good. The lowest was “independence, choice and control” (significant shortfalls).
