SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in August 2024. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Windsor House Care Home is in the Requires improvement tier ?, with 49 other homes in Staffordshire.
78% of rated homes here are Good or Outstanding (England: 82%).
Run by Mapleton Care Group Ltd, Windsor House Care Home is a nursing home in Cannock, Staffordshire with 52 registered beds. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability and people with mental health needs. That is larger than most homes in Staffordshire, where the typical home has 28 beds.
CQC last rated the home in August 2023, giving it Requires improvement overall. It was Requires improvement for safe, effective and well-led as well. For caring and responsive, the rating was Good. The rating was carried over from a previous registration, which usually happens when a home changes owner.
2 of Mapleton Care Group Ltd’s 4 rated homes are Good or Outstanding (compare care home groups). Mrs Valerie Bullman - 18 Leafdown Close, 0.9 km away, is the closest home rated Good. The home changed owner in August 2024. Across Staffordshire, 78% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from July 2026. That is true of 85% of homes in Staffordshire.
