SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Trident Reach The People Charity runs Windsor House, a residential care home in Oswestry, Shropshire with room for 10 residents. Its CQC registration covers people with a physical disability and people with a learning disability or autism. The typical home in Shropshire has 29 beds, so this one is on the small side.
Its kitchen was rated 5 for food hygiene in April 2025. 91% of homes in Shropshire also score 5. 60 other homes in Shropshire share its tier, “Good”. Of the 5 closest rated homes, none is rated above it. Trident Reach The People Charity runs 8 care homes, and 7 of the 8 rated are Good or Outstanding.
CQC rated it Good overall and in all five key questions in April 2019. Its rating before that, in May 2016, was the same. The rating is more than 5 years old. In Shropshire, 53% of ratings are that old (see how rating age varies by council).
