SafeAre people protected from abuse and avoidable harm?72%Good
See the breakdownHide the breakdown1 of 8 below good
Involving people to manage risksSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?82%Good
See the breakdownHide the breakdown2 of 7 exceptional
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Partnerships and communitiesGood
Shared direction and cultureGood
Learning, improvement and innovationExceptional
Workforce equality, diversity and inclusionExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 30 good, 2 exceptional, 1 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Windy Ridge Care Home is one of 456 care homes in Hampshire: a 21-bed nursing home in New Milton, run by MNS Care Plc. Its CQC registration covers older people, people with dementia and younger adults.
About 0.9 km away, Kingfishers is rated Outstanding. It is one of 4 homes run by MNS Care Plc. 3 of those with a rating are Good or Outstanding. 264 other homes in Hampshire share its tier, “Good”. The kitchen has a food hygiene rating of 5 (very good), from April 2026. 84% of homes in Hampshire also score 5.
Its CQC rating, from December 2025, is Good across the board: overall and for every key question. That is down from Outstanding in August 2019. Ratings in Hampshire are typically about 4 years old, which makes this one newer than most. 1 of its 33 scored standards were below good, including “involving people to manage risks”.
