SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Hartford Care (South West) Limited, Bethel House is a residential care home in New Milton, Hampshire with 31 registered beds. It is registered to care for older people, people with dementia, younger adults and people with mental health needs.
In Hampshire, 85% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from July 2024. 84% of homes in Hampshire also score 5. About 1.0 km away, Kingfishers is rated Outstanding.
CQC rated it Good overall and in all five key questions in October 2018. It was also rated Good at the inspection before, in June 2016. CQC hasn't re-rated the home for over 5 years, like 46% of homes in Hampshire. Here is how rating age varies by council.
