Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvementRated 5 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Requires improvement
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Millsted Care Ltd runs Woodcroft, a residential care home in Reigate, Surrey with room for 6 residents. Its CQC registration covers younger adults, people with a physical disability and people with a learning disability or autism. The typical home in Surrey has 30 beds, so this one is on the small side.
About 1.5 km away, Greensand House is rated Good. 63 other homes in Surrey share its tier, “Requires improvement”.
Its CQC rating, from August 2021, is Requires improvement across the board: overall and for every key question. Before that, in November 2018, it was rated Good. The rating is more than 5 years old. In Surrey, 34% of ratings are that old (see how rating age varies by council).
