SafeAre people protected from abuse and avoidable harm?72%Good
See the breakdownHide the breakdown1 of 8 below good
Learning cultureSome shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?80%Good
See the breakdownHide the breakdown1 of 5 exceptional
Independence, choice and controlGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
Kindness, compassion and dignityExceptional
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 31 good, 1 exceptional, 1 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Woodland Residential Care Home is in the Good tier ?, with 130 other homes in Cornwall.
81% of rated homes here are Good or Outstanding (England: 82%).
Woodland Residential Care Home is a 38-bed residential care home in St. Austell, Cornwall, run by Sanctuary Care Limited. Its CQC registration covers older people, people with dementia and people with mental health needs. That is larger than most homes in Cornwall, where the typical home has 22 beds.
Of the 6 closest rated homes, none is rated above it. It is one of 84 homes run by Sanctuary Care Limited. 79 of those with a rating are Good or Outstanding. Sanctuary Care Limited has run the home since February 2024, when it changed owner. Across Cornwall, 81% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in March 2025. 87% of homes in Cornwall also score 5.
Its CQC rating, from February 2026, is Good across the board: overall and for every key question. It was also rated Good at the inspection before, in September 2017. Ratings in Cornwall are typically about 4 years old, which makes this one newer than most. CQC found some shortfalls in “learning culture”, one of 1 standards out of 33 scored below good.
