Residential care home · Surrey

Wray Park Care Home

55 Alma Road, Reigate, RH2 0DN

Requires improvement Safe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement Rated 3 months ago ↓ Down from Good

CQC rating

Requires improvement
Published 31 July 2026 Rated 3 months ago ?
  • SafeAre people protected from abuse and avoidable harm?28%Inadequate
    See the breakdownHide the breakdown8 of 8 below good
    • Infection prevention and controlSignificant shortfalls
    • Involving people to manage risksSignificant shortfalls
    • Learning cultureSignificant shortfalls
    • Medicines optimisationSignificant shortfalls
    • Safe and effective staffingSignificant shortfalls
    • Safe environmentsSignificant shortfalls
    • SafeguardingSignificant shortfalls
    • Safe systems, pathways and transitionsSome shortfalls
  • EffectiveDoes care achieve good outcomes and a good quality of life?46%Requires improvement
    See the breakdownHide the breakdown6 of 6 below good
    • Delivering evidence-based care and treatmentSignificant shortfalls
    • Assessing needsSome shortfalls
    • Consent to care and treatmentSome shortfalls
    • How staff, teams and services work togetherSome shortfalls
    • Monitoring and improving outcomesSome shortfalls
    • Supporting people to live healthier livesSome shortfalls
  • CaringAre staff kind, compassionate and respectful?50%Requires improvement
    See the breakdownHide the breakdown5 of 5 below good
    • Independence, choice and controlSome shortfalls
    • Kindness, compassion and dignitySome shortfalls
    • Responding to people's immediate needsSome shortfalls
    • Treating people as individualsSome shortfalls
    • Workforce wellbeing and enablementSome shortfalls
  • ResponsiveAre services organised to meet people's needs?50%Requires improvement
    See the breakdownHide the breakdown7 of 7 below good
    • Care provision, integration and continuitySome shortfalls
    • Equity in accessSome shortfalls
    • Equity in experiences and outcomesSome shortfalls
    • Listening to and involving peopleSome shortfalls
    • Person-centred careSome shortfalls
    • Planning for the futureSome shortfalls
    • Providing InformationSome shortfalls
  • Well-ledIs the home well managed, with a culture of high-quality care?43%Requires improvement
    See the breakdownHide the breakdown7 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Learning, improvement and innovationSignificant shortfalls
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Freedom to speak upSome shortfalls
    • Partnerships and communitiesSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Workforce equality, diversity and inclusionSome shortfalls

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 0 good, 33 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • January 2021Inspected, no new rating
  • November 2019GoodSECRW previous owner
  • January 2017GoodSECRW previous owner
  • November 2015Requires improvementSECRW previous owner

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Surrey

Wray Park Care Home is in the Requires improvement tier ?, with 63 other homes in Surrey. 81% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 15 (4%)
  • Good, with Outstanding areas 15 (4%)
  • Good 220 (63%)
  • Good, with an area to improve 22 (6%)
  • Requires improvement 64 (18%)
  • Inadequate 1 (0%)
  • Not yet rated 12 (3%)

See all 349 care homes in Surrey →

Care homes nearby

  • Ridgegate Home
    Reigate, Surrey · RH2 0NR · Residential care home · 25 beds0.9 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: Requires improvementW: Requires improvement Rated 1 year ago
  • Wray Common Nursing Home
    Reigate, Surrey · RH2 0ND · Nursing home · 55 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Eversfield
    Reigate, Surrey · RH2 0QR · Nursing home · 52 beds1.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • 33 Blanford Road
    Reigate, Surrey · RH2 7DP · Residential care home · 6 beds1.6 km
    Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 7 years ago
  • Priors Mead Care Home
    Reigate, Surrey · RH2 7DR · Residential care home · 17 beds1.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Rutland House Nursing Home
    Reigate, Surrey · RH2 9DB · Nursing home · 18 beds1.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago

More care homes near RH2 0DN →

Wray Park Care Home at a glance

Wray Park Care Home is a 24-bed residential care home in Reigate, Surrey, run by Care Homes of Distinction (Wray Park) Limited. It is registered to care for older people, people with dementia, people with a physical disability, people with mental health needs and people with a sensory impairment.

The current CQC rating is Requires improvement, published in July 2026. Effective, caring, responsive and well-led were also Requires improvement. CQC rated safe as Inadequate. Its previous rating, in November 2019, was Good, so the home has slipped. Ratings in Surrey are typically about 4 years old, which makes this one newer than most. Of the 33 standards CQC scored, 33 fell below good. The lowest was “delivering evidence-based care and treatment” (significant shortfalls).

Wray Common Nursing Home, 0.9 km away, is the closest home rated Good. Food hygiene inspectors scored the kitchen 5 out of 5 in April 2026. That is true of 87% of homes in Surrey. 63 other homes in Surrey share its tier, “Requires improvement”.