Residential care home · Somerset

Wyndham House

Martlet Road, Minehead, TA24 5PR

Requires improvement Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 1 year ago ↓ Down from Good No registered manager

CQC rating

Requires improvement
Published 13 January 2025 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?62%Requires improvement
    See the breakdownHide the breakdown1 of 8 below good
    • Safe and effective staffingSignificant shortfalls
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
    See the breakdownHide the breakdown1 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 31 good, 2 below good. Use “See the breakdown” on each key question for its standards. ?

CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?

Earlier ratings ?

  • February 2021Inspected, no new rating
  • June 2018GoodSECRW
  • April 2016GoodSECRW

Read the full report on the CQC website ↗

How it compares in Somerset

Wyndham House is in the Requires improvement tier ?, with 20 other homes in Somerset. 89% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 9 (5%)
  • Good, with Outstanding areas 14 (7%)
  • Good 125 (64%)
  • Good, with an area to improve 16 (8%)
  • Requires improvement 21 (11%)
  • Not yet rated 9 (5%)

See all 194 care homes in Somerset →

Care homes nearby

  • Tidings
    Minehead, Somerset · TA24 5UD · Residential care home · 13 beds0.3 km
    Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 3 years ago
  • Blenheim Lodge
    Minehead, Somerset · TA24 5QB · Residential care home · 30 beds0.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 months ago
  • Golden Gorse Residential Care Home
    Minehead, Somerset · TA24 5DP · Residential care home · 8 beds0.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • The Winsor Nursing Home
    Minehead, Somerset · TA24 5AW · Nursing home · 40 beds0.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Glen Lyn
    Minehead, Somerset · TA24 5DT · Residential care home · 12 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Westerley Residential Care Home for the Elderly - Minehead
    Minehead, Somerset · TA24 5JB · Residential care home · 30 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago

More care homes near TA24 5PR →

Other homes run by Somerset Care Limited

21 care homes in total: 4 Outstanding, 16 Good, 1 Requires improvement.

  • Cooksons Court
    Yeovil, Somerset · BA20 2FT · Nursing home · 65 beds
    Outstanding S: GoodE: GoodC: OutstandingR: GoodW: Outstanding Rated 7 months ago
  • Frith House
    Burnham On Sea, Somerset · TA8 1AA · Residential care home · 83 beds
    Outstanding S: GoodE: GoodC: OutstandingR: GoodW: Outstanding Rated 5 months ago
  • Grovelands
    Yeovil, Somerset · BA20 2BE · Residential care home · 61 beds
    Outstanding S: GoodE: GoodC: OutstandingR: GoodW: Outstanding Rated 1 year ago
  • Halcon House
    Taunton, Somerset · TA1 2EP · Residential care home · 20 beds
    Outstanding S: GoodE: GoodC: OutstandingR: OutstandingW: Outstanding Rated 6 years ago
  • Rowden House
    Frome, Somerset · BA11 3EA · Residential care home · 39 beds
    Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 6 years ago
  • Burnworthy House
    South Petherton, Somerset · TA13 5AD · Residential care home · 39 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 years ago

All 21 homes run by Somerset Care Limited →

Wyndham House at a glance

Wyndham House is one of 194 care homes in Somerset: a 50-bed residential care home in Minehead, run by Somerset Care Limited. CQC registers it to look after older people, people with dementia and younger adults. Most homes in Somerset are smaller: the median there is 25 beds.

The current CQC rating is Requires improvement, published in January 2025. It was Requires improvement for safe and well-led as well. For effective, caring and responsive, the rating was Good. Its previous rating, in June 2018, was Good, so the home has slipped. That is more recent than most ratings in Somerset, where the typical rating is about 4 years old. CQC found significant shortfalls in “safe and effective staffing”, one of 2 standards out of 33 scored below good.

20 of Somerset Care Limited’s 21 rated homes are Good or Outstanding (compare care home groups). About 0.3 km away, Tidings is rated Good. CQC's register shows no registered manager at the moment. Food hygiene inspectors scored the kitchen 5 out of 5 in April 2025. That is true of 94% of homes in Somerset. Across Somerset, 89% of rated homes are Good or Outstanding, against 82% for England.