SafeAre people protected from abuse and avoidable harm?50%Requires improvement
See the breakdownHide the breakdown7 of 8 below good
Involving people to manage risksSignificant shortfalls
Infection prevention and controlSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
SafeguardingSome shortfalls
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?55%Requires improvement
See the breakdownHide the breakdown3 of 5 below good
Kindness, compassion and dignitySignificant shortfalls
Responding to people's immediate needsSome shortfalls
Workforce wellbeing and enablementSome shortfalls
Independence, choice and controlGood
Treating people as individualsGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 19 good, 14 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Yew Tree Holdings Limited is in the Requires improvement tier ?, with 15 other homes in Medway.
72% of rated homes here are Good or Outstanding (England: 82%).
Yew Tree Holdings Limited is one of 65 care homes in Medway: a 26-bed residential care home in Rochester, run by Yew Tree Lodge (Holdings) Limited. It is registered to care for older people.
In Medway, 72% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in June 2026. 94% of homes in Medway also score 5. There is no registered manager on CQC's register right now. Grace Manor Care Centre, 4.3 km away, is the closest home rated Good.
CQC last rated the home in July 2025, giving it Requires improvement overall. It was Requires improvement for safe, caring and well-led as well. For effective and responsive, the rating was Good. Its previous rating, in February 2023, was Good, so the home has slipped. Ratings in Medway are typically about 4 years old, which makes this one newer than most. 14 of its 33 scored standards were below good, including “kindness, compassion and dignity”.
