SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
How it compares in Bournemouth, Christchurch and Poole
Zetland Court is in the Good tier ?, with 102 other homes in Bournemouth, Christchurch and Poole.
96% of rated homes here are Good or Outstanding (England: 82%).
Zetland Court is one of 129 care homes in Bournemouth, Christchurch and Poole: a 66-bed residential care home in Bournemouth, run by The Royal Masonic Benevolent Institution Care Company. CQC registers it to look after older people, people with dementia and younger adults. The typical home in Bournemouth, Christchurch and Poole has 23 beds, so this one is bigger than average.
In May 2018, CQC gave it Good overall, and Good for each of the five key questions too. CQC hasn't re-rated the home for over 5 years, like 14% of homes in Bournemouth, Christchurch and Poole. Here is how rating age varies by council.
It is one of 14 homes run by The Royal Masonic Benevolent Institution Care Company. 14 of those with a rating are Good or Outstanding. None of the 6 nearest rated homes has a higher rating. Across Bournemouth, Christchurch and Poole, 96% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in July 2026. That is true of 94% of homes in Bournemouth, Christchurch and Poole.
