SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Voyage 1 Limited runs 16 Balnacraig Avenue (The Leaves), a residential care home in London, Brent with room for 7 residents. It is registered to care for older people, younger adults, people with a physical disability and people with a learning disability or autism.
There is no registered manager on CQC's register right now. 217 of Voyage 1 Limited’s 238 rated homes are Good or Outstanding (compare care home groups). Of the 4 closest rated homes, none is rated above it. Food hygiene inspectors scored the kitchen 5 out of 5 in April 2024. 92% of homes in Brent also score 5. Across Brent, 86% of rated homes are Good or Outstanding, against 82% for England.
In October 2019, CQC gave it Good overall, and Good for each of the five key questions too. Its rating before that, in August 2017, was the same. The rating is more than 5 years old. In Brent, 34% of ratings are that old (see how rating age varies by council).
