SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
39 Hawthorne Grove is a 3-bed residential care home in Trowbridge, Wiltshire, run by Voyage 1 Limited. Its CQC registration covers younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is a small home for Wiltshire, where the median is 21 beds.
There is no registered manager on CQC's register right now. Voyage 1 Limited runs 241 care homes, and 217 of the 238 rated are Good or Outstanding. Of the 6 closest rated homes, none is rated above it. In Wiltshire, 90% of rated care homes are Good or Outstanding (England 82%).
In April 2020, CQC gave it Good overall, and Good for each of the five key questions too. Its rating before that, in September 2017, was the same. CQC hasn't re-rated the home for over 5 years, like 40% of homes in Wiltshire. Here is how rating age varies by council.
