SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Shaftesbury Court (Manor Close) is in the Good, with Outstanding areas tier ?, with 7 other homes in Wiltshire.
90% of rated homes here are Good or Outstanding (England: 82%).
Sanctuary Home Care Limited runs Shaftesbury Court (Manor Close), a residential care home in Trowbridge, Wiltshire with room for 16 residents. CQC registers it to look after older people, younger adults, people with a physical disability and people with a learning disability or autism.
CQC's latest rating, from July 2021, is Good overall. Safe, effective, caring and responsive were also Good. CQC rated well-led as Outstanding. Before that, in March 2018, it was rated Requires improvement. The rating is more than 5 years old. In Wiltshire, 40% of ratings are that old (see how rating age varies by council).
12 of Sanctuary Home Care Limited’s 12 rated homes are Good or Outstanding (compare care home groups). None of the 6 nearest rated homes has a higher rating. Food hygiene inspectors scored the kitchen 5 out of 5 in June 2024. That is true of 89% of homes in Wiltshire. In Wiltshire, 90% of rated care homes are Good or Outstanding (England 82%).
