SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Montague Road Care Home is a 24-bed residential care home in Felixstowe, Suffolk, run by Sanctuary Home Care Limited. Its CQC registration covers older people, people with dementia, younger adults and people with mental health needs.
Across Suffolk, 81% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in March 2026. 92% of homes in Suffolk also score 5. 1 of the 6 nearest homes is also Outstanding. 12 of Sanctuary Home Care Limited’s 12 rated homes are Good or Outstanding (compare care home groups).
The current CQC rating is Outstanding, published in July 2019. Responsive and well-led were also Outstanding. For safe, effective and caring, the rating was Good. That is up from Good in January 2017. The rating is more than 5 years old. In Suffolk, 32% of ratings are that old (see how rating age varies by council).
