SafeAre people protected from abuse and avoidable harm?69%Good
See the breakdownHide the breakdown2 of 8 below good
Medicines optimisationSome shortfalls
Safe environmentsSome shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Safe and effective staffingGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?90%★Outstanding
See the breakdownHide the breakdown3 of 5 exceptional
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Independence, choice and controlExceptional
Treating people as individualsExceptional
Workforce wellbeing and enablementExceptional
ResponsiveAre services organised to meet people's needs?89%★Outstanding
See the breakdownHide the breakdown4 of 7 exceptional
Equity in accessGood
Planning for the futureGood
Providing InformationGood
Care provision, integration and continuityExceptional
Equity in experiences and outcomesExceptional
Listening to and involving peopleExceptional
Person-centred careExceptional
Well-ledIs the home well managed, with a culture of high-quality care?82%Good
See the breakdownHide the breakdown2 of 7 exceptional
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Capable, compassionate and inclusive leadersExceptional
Shared direction and cultureExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 22 good, 9 exceptional, 2 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
White Gables Residential Care Home is in the Outstanding tier ?, with 20 other homes in Suffolk.
81% of rated homes here are Good or Outstanding (England: 82%).
What the data says about White Gables Residential Care Home
Run by White Gables Care Limited, White Gables Residential Care Home is a residential care home in Felixstowe, Suffolk with 37 registered beds. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment.
CQC's latest rating, from April 2026, is Outstanding overall. It was Outstanding for caring and responsive as well. For safe, effective and well-led, the rating was Good. It was also rated Outstanding at the inspection before, in May 2019. The typical rating in Suffolk is about 4 years old, so this one is fairly recent. CQC found some shortfalls in “medicines optimisation”, one of 2 standards out of 33 scored below good.
1 of the 6 nearest homes is also Outstanding. Its kitchen was rated 5 for food hygiene in July 2025. That is true of 92% of homes in Suffolk. Across Suffolk, 81% of rated homes are Good or Outstanding, against 82% for England.
