SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Mill Lane Nursing and Residential Home is in the Good tier ?, with 91 other homes in Suffolk.
81% of rated homes here are Good or Outstanding (England: 82%).
Run by Healthcare Homes Group Limited, Mill Lane Nursing and Residential Home is a nursing home in Felixstowe, Suffolk with 30 registered beds. Its CQC registration covers older people and people with dementia.
25 of Healthcare Homes Group Limited’s 29 rated homes are Good or Outstanding (compare care home groups). The nearest home with a higher rating is White Gables Residential Care Home (Outstanding), 0.5 km away. Its kitchen was rated 5 for food hygiene in February 2026. 92% of homes in Suffolk also score 5. Across Suffolk, 81% of rated homes are Good or Outstanding, against 82% for England.
In July 2023, CQC gave it Good overall, and Good for each of the five key questions too. It was also rated Good at the inspection before, in February 2019.