SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Westcliff Care Home is one of 182 care homes in Suffolk: a 33-bed residential care home in Felixstowe, run by Hazelwood Care Limited. It is registered to care for older people and people with dementia.
Its kitchen was rated 5 for food hygiene in July 2025. 92% of homes in Suffolk also score 5. 91 other homes in Suffolk share its tier, “Good”. White Gables Residential Care Home, 0.1 km away, is the closest home rated Outstanding. 2 of Hazelwood Care Limited’s 2 rated homes are Good or Outstanding (compare care home groups).
Its CQC rating, from January 2023, is Good across the board: overall and for every key question. That is up from Requires improvement in July 2022.
