SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Independence, choice and controlSome shortfalls
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 31 good, 2 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Minster Care Management Limited runs Abbeywell Court, a nursing home in Newcastle, Staffordshire with room for 45 residents. Its CQC registration covers older people, people with dementia, younger adults and people with mental health needs. Most homes in Staffordshire are smaller: the median there is 28 beds.
In Staffordshire, 78% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in October 2026. 85% of homes in Staffordshire also score 5. It is one of 27 homes run by Minster Care Management Limited. 18 of those with a rating are Good or Outstanding. The nearest home with a higher rating is Choices Housing Association Limited - 103 Heath Street (Outstanding), 1.0 km away.
In November 2024, CQC gave it Good overall, and Good for each of the five key questions too. Its previous rating, in June 2023, was Requires improvement, so the home has improved. Ratings in Staffordshire are typically about 5 years old, which makes this one newer than most. Of the 33 standards CQC scored, 2 fell below good. The lowest was “independence, choice and control” (some shortfalls).
