SafeAre people protected from abuse and avoidable harm?69%Good
See the breakdownHide the breakdown2 of 8 below good
Involving people to manage risksSome shortfalls
Safe and effective staffingSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Medicines optimisationGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
See the breakdownHide the breakdown2 of 6 below good
Assessing needsSome shortfalls
Monitoring and improving outcomesSome shortfalls
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?55%Requires improvement
See the breakdownHide the breakdown4 of 5 below good
Independence, choice and controlSome shortfalls
Kindness, compassion and dignitySome shortfalls
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?64%Good
See the breakdownHide the breakdown3 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in experiences and outcomesSome shortfalls
Person-centred careSome shortfalls
Equity in accessGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?71%Good
See the breakdownHide the breakdown1 of 7 below good
Shared direction and cultureSome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 21 good, 12 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Chesterton Lodge is in the Good, with an area to improve tier ?, with 30 other homes in Staffordshire.
78% of rated homes here are Good or Outstanding (England: 82%).
Anchor Hanover Group runs Chesterton Lodge, a residential care home in Newcastle, Staffordshire with room for 64 residents. It is registered to care for older people, people with dementia and younger adults. The typical home in Staffordshire has 28 beds, so this one is bigger than average.
CQC's latest rating, from February 2025, is Good overall. Safe, effective, responsive and well-led were also Good. For caring, the rating was Requires improvement. The typical rating in Staffordshire is about 5 years old, so this one is fairly recent. Of the 33 standards CQC scored, 12 fell below good. The lowest was “independence, choice and control” (some shortfalls).
Anchor Hanover Group runs 120 care homes, and 101 of the 118 rated are Good or Outstanding. Choices Housing Association Limited - 103 Heath Street, 1.0 km away, is the closest home rated Outstanding. Food hygiene inspectors scored the kitchen 5 out of 5 in December 2025. That is true of 85% of homes in Staffordshire. In Staffordshire, 78% of rated care homes are Good or Outstanding (England 82%).
