SafeAre people protected from abuse and avoidable harm?69%Good
See the breakdownHide the breakdown2 of 8 below good
Infection prevention and controlSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 31 good, 2 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Elm Lodge is a 75-bed nursing home in Greenford, Ealing, run by Minster Care Management Limited. CQC registers it to look after older people, people with dementia, younger adults and people with a physical disability. That is larger than most homes in Ealing, where the typical home has 29 beds.
It is one of 27 homes run by Minster Care Management Limited. 18 of those with a rating are Good or Outstanding. Of the 6 closest rated homes, none is rated above it. In Ealing, 83% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in August 2026. 63% of homes in Ealing also score 5.
CQC rated it Good overall and in all five key questions in April 2024. It was also rated Good at the inspection before, in February 2023. CQC found some shortfalls in “infection prevention and control”, one of 2 standards out of 33 scored below good.
