Residential care home · Kent

Alandale Residential Home

9 The Drove, Whitfield, Dover, CT16 3JB

Requires improvement Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: GoodWell-led: Inadequate Rated 1 month ago

CQC rating

Requires improvement
Published 16 September 2026 Rated 1 month ago ?
  • SafeAre people protected from abuse and avoidable harm?41%Requires improvement
    See the breakdownHide the breakdown7 of 8 below good
    • Involving people to manage risksSignificant shortfalls
    • Learning cultureSignificant shortfalls
    • Safe and effective staffingSignificant shortfalls
    • SafeguardingSignificant shortfalls
    • Infection prevention and controlSome shortfalls
    • Safe environmentsSome shortfalls
    • Safe systems, pathways and transitionsSome shortfalls
    • Medicines optimisationGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?58%Requires improvement
    See the breakdownHide the breakdown4 of 6 below good
    • Assessing needsSome shortfalls
    • Consent to care and treatmentSome shortfalls
    • Delivering evidence-based care and treatmentSome shortfalls
    • How staff, teams and services work togetherSome shortfalls
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?45%Requires improvement
    See the breakdownHide the breakdown4 of 5 below good
    • Kindness, compassion and dignitySignificant shortfalls
    • Workforce wellbeing and enablementSignificant shortfalls
    • Independence, choice and controlSome shortfalls
    • Responding to people's immediate needsSome shortfalls
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?68%Good
    See the breakdownHide the breakdown2 of 7 below good
    • Listening to and involving peopleSome shortfalls
    • Providing InformationSome shortfalls
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Person-centred careGood
    • Planning for the futureGood
  • Well-ledIs the home well managed, with a culture of high-quality care?32%Inadequate
    See the breakdownHide the breakdown7 of 7 below good
    • Capable, compassionate and inclusive leadersSignificant shortfalls
    • Freedom to speak upSignificant shortfalls
    • Governance, management and sustainabilitySignificant shortfalls
    • Learning, improvement and innovationSignificant shortfalls
    • Shared direction and cultureSignificant shortfalls
    • Partnerships and communitiesSome shortfalls
    • Workforce equality, diversity and inclusionSome shortfalls

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 9 good, 24 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • February 2023Requires improvementSECRW
  • November 2017GoodSECRW
  • November 2015GoodSECRW

Read the full report on the CQC website ↗

How it compares in Kent

Alandale Residential Home is in the Requires improvement tier ?, with 90 other homes in Kent. 79% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 17 (4%)
  • Good, with Outstanding areas 15 (3%)
  • Good 287 (59%)
  • Good, with an area to improve 44 (9%)
  • Requires improvement 91 (19%)
  • Inadequate 8 (2%)
  • Not yet rated 23 (5%)

See all 485 care homes in Kent →

Care homes nearby

  • Whitfield
    Dover, Kent · CT16 3JP · Residential care home · 30 beds0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Turning Point - Kent LD Residential – Lenacre Avenue
    Dover, Kent · CT16 3HH · Residential care home · 1 beds0.6 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • 55 Sandwich Road
    Dover, Kent · CT16 3LT · Residential care home · 2 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 months ago
  • Swerford House
    Dover, Kent · CT16 3AW · Residential care home · 7 beds1.9 km
    Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 7 years ago
  • St. Michaels
    Dover, Kent · CT16 3DE · Residential care home · 5 beds2.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 years ago
  • Temple Ewell Nursing Home
    Dover, Kent · CT16 3DB · Nursing home · 44 beds2.1 km
    Inadequate S: InadequateE: InadequateC: Requires improvementR: Requires improvementW: Inadequate Rated 2 months ago

More care homes near CT16 3JB →

What the data says about Alandale Residential Home

Run by Mr Paul Maple, Alandale Residential Home is a residential care home in Dover, Kent with 35 registered beds. Its CQC registration covers older people.

CQC last rated the home in September 2026, giving it Requires improvement overall. It was Requires improvement for safe, effective and caring as well. CQC rated responsive as Good. For well-led, the rating was Inadequate. It was also rated Requires improvement at the inspection before, in February 2023. Ratings in Kent are typically about 4 years old, which makes this one newer than most. CQC found significant shortfalls in “kindness, compassion and dignity”, one of 24 standards out of 33 scored below good.

In Kent, 79% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from May 2025. That is true of 90% of homes in Kent. The nearest home with a higher rating is Whitfield (Good), 0.1 km away.