SafeAre people protected from abuse and avoidable harm?72%Good
See the breakdownHide the breakdown1 of 8 below good
Safe environmentsSome shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?85%Good
See the breakdownHide the breakdown2 of 5 exceptional
Independence, choice and controlGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
Kindness, compassion and dignityExceptional
Responding to people's immediate needsExceptional
ResponsiveAre services organised to meet people's needs?82%Good
See the breakdownHide the breakdown2 of 7 exceptional
Care provision, integration and continuityGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Equity in accessExceptional
Equity in experiences and outcomesExceptional
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 28 good, 4 exceptional, 1 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
55 Sandwich Road is one of 485 care homes in Kent: a 2-bed residential care home in Dover, run by High Quality Lifestyles Limited. It is registered to care for older people, younger adults and people with a learning disability or autism. The typical home in Kent has 24 beds, so this one is on the small side.
Across Kent, 79% of rated homes are Good or Outstanding, against 82% for England. Of the 5 closest rated homes, none is rated above it. 7 of High Quality Lifestyles Limited’s 7 rated homes are Good or Outstanding (compare care home groups).
Its CQC rating, from April 2026, is Good across the board: overall and for every key question. Its rating before that, in January 2018, was the same. The typical rating in Kent is about 4 years old, so this one is fairly recent. 1 of its 33 scored standards were below good, including “safe environments”.
