SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Ivy Bank Residential Care Home is in the Requires improvement tier ?, with 90 other homes in Kent.
79% of rated homes here are Good or Outstanding (England: 82%).
Ivy Bank Residential Care Home is a 27-bed residential care home in Dover, Kent, run by Ivybank Health Care Limited. CQC registers it to look after older people and people with dementia.
CQC's latest rating, from December 2022, is Requires improvement overall. Well-led was also Requires improvement. Safe, effective, caring and responsive were rated Good. Before that, in January 2020, it was rated Good.
Across Kent, 79% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in August 2025. That is true of 90% of homes in Kent. CQC's register shows no registered manager at the moment. Swerford House, 0.2 km away, is the closest home rated Good.