Residential care home · Kent

Woodside Residential Care Home

Whitfield Hill, Dover, CT16 3BE

Requires improvement Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 1 year ago

CQC rating

Requires improvement
Published 12 February 2025 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?59%Requires improvement
    See the breakdownHide the breakdown5 of 8 below good
    • Infection prevention and controlSome shortfalls
    • Involving people to manage risksSome shortfalls
    • Medicines optimisationSome shortfalls
    • Safe and effective staffingSome shortfalls
    • Safe environmentsSome shortfalls
    • Learning cultureGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
    See the breakdownHide the breakdown1 of 6 below good
    • Consent to care and treatmentSome shortfalls
    • Assessing needsGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Providing InformationSome shortfalls
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
  • Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
    See the breakdownHide the breakdown3 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Freedom to speak upSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Capable, compassionate and inclusive leadersGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 23 good, 10 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • February 2023Requires improvementSECRW
  • June 2022Requires improvementSECRW
  • October 2021GoodSECRW
  • January 2019GoodSECRW
  • January 2017GoodSECRW
Show 1 older
  • July 2016GoodSECRW

Read the full report on the CQC website ↗

How it compares in Kent

Woodside Residential Care Home is in the Requires improvement tier ?, with 90 other homes in Kent. 79% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 17 (4%)
  • Good, with Outstanding areas 15 (3%)
  • Good 287 (59%)
  • Good, with an area to improve 44 (9%)
  • Requires improvement 91 (19%)
  • Inadequate 8 (2%)
  • Not yet rated 23 (5%)

See all 485 care homes in Kent →

Care homes nearby

  • Riverlea House
    Dover, Kent · CT17 0QY · Residential care home · 44 beds0.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Applecroft Care Home
    Dover, Kent · CT17 0ER · Nursing home · 75 beds0.4 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 6 months ago
  • Temple Ewell Nursing Home
    Dover, Kent · CT16 3DB · Nursing home · 44 beds0.6 km
    Inadequate S: InadequateE: InadequateC: Requires improvementR: Requires improvementW: Inadequate Rated 2 months ago
  • Ivy Bank Residential Care Home
    Dover, Kent · CT16 3DB · Residential care home · 27 beds0.6 km
    Requires improvement S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago
  • Swerford House
    Dover, Kent · CT16 3AW · Residential care home · 7 beds0.7 km
    Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 7 years ago
  • St. Michaels
    Dover, Kent · CT16 3DE · Residential care home · 5 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 years ago

More care homes near CT16 3BE →

What the data says about Woodside Residential Care Home

Charing Way Limited runs Woodside Residential Care Home, a residential care home in Dover, Kent with room for 40 residents. Its CQC registration covers older people, people with dementia, younger adults and people with a learning disability or autism. That is larger than most homes in Kent, where the typical home has 24 beds.

CQC's latest rating, from February 2025, is Requires improvement overall. Safe and well-led were also Requires improvement. Effective, caring and responsive were rated Good. That matches its previous rating, from February 2023. Ratings in Kent are typically about 4 years old, which makes this one newer than most. 10 of its 33 scored standards were below good, including “governance, management and sustainability”.

Food hygiene inspectors scored the kitchen 4 out of 5 in March 2026. 90% of homes in Kent score the top mark of 5. Across Kent, 79% of rated homes are Good or Outstanding, against 82% for England. About 0.4 km away, Riverlea House is rated Good.