SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Swerford House is in the Good, with Outstanding areas tier ?, with 14 other homes in Kent.
79% of rated homes here are Good or Outstanding (England: 82%).
Swerford House is one of 485 care homes in Kent: a 7-bed residential care home in Dover, run by High Quality Lifestyles Limited. It is registered to care for people with a learning disability or autism. It is a small home for Kent, where the median is 24 beds.
CQC's latest rating, from July 2019, is Good overall. It was Good for safe, effective, caring and well-led as well. CQC rated responsive as Outstanding. That matches its previous rating, from December 2016. The rating is more than 5 years old. In Kent, 45% of ratings are that old (see how rating age varies by council).
Across Kent, 79% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from August 2021. That is true of 90% of homes in Kent. None of the 6 nearest rated homes has a higher rating. 7 of High Quality Lifestyles Limited’s 7 rated homes are Good or Outstanding (compare care home groups).
