SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Ebbsfleet House is one of 485 care homes in Kent: a 5-bed residential care home in Ramsgate, run by High Quality Lifestyles Limited. CQC registers it to look after people with a learning disability or autism. It is a small home for Kent, where the median is 24 beds.
It is one of 7 homes run by High Quality Lifestyles Limited. 7 of those with a rating are Good or Outstanding. About 4.8 km away, Rose Farm House is rated Outstanding. Across Kent, 79% of rated homes are Good or Outstanding, against 82% for England. There is no registered manager on CQC's register right now.
In May 2019, CQC gave it Good overall, and Good for each of the five key questions too. Its rating before that, in November 2016, was the same. The rating is more than 5 years old. In Kent, 45% of ratings are that old (see how rating age varies by council).
