SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
Infection prevention and controlGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Kindness, compassion and dignitySome shortfalls
Independence, choice and controlGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 23 good, 10 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Alban House Residential Care Home is in the Requires improvement tier ?, with 27 other homes in Devon.
90% of rated homes here are Good or Outstanding (England: 82%).
What the data says about Alban House Residential Care Home
Run by Alban Quality Care Limited, Alban House Residential Care Home is a residential care home in Ilfracombe, Devon with 23 registered beds. It is registered to care for older people, people with dementia, younger adults, people with a physical disability, people with mental health needs, people with a sensory impairment and people detained under the Mental Health Act.
The current CQC rating is Requires improvement, published in February 2026. It was Requires improvement for safe and well-led as well. Effective, caring and responsive were rated Good. That matches its previous rating, from April 2021. Ratings in Devon are typically about 5 years old, which makes this one newer than most. 10 of its 33 scored standards were below good, including “kindness, compassion and dignity”.
Its kitchen was rated 4 for food hygiene in March 2026. 86% of homes in Devon score the top mark of 5. 27 other homes in Devon share its tier, “Requires improvement”. The nearest home with a higher rating is Edenmore Nursing Home (Good), 0.1 km away.