Residential care home · Devon

Alban House Residential Care Home

8-10 Apsley Terrace, Ilfracombe, EX34 9JU

Requires improvement Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 8 months ago

CQC rating

Requires improvement
Published 19 February 2026 Rated 8 months ago ?
  • SafeAre people protected from abuse and avoidable harm?59%Requires improvement
    See the breakdownHide the breakdown5 of 8 below good
    • Involving people to manage risksSome shortfalls
    • Learning cultureSome shortfalls
    • Medicines optimisationSome shortfalls
    • Safe and effective staffingSome shortfalls
    • Safe environmentsSome shortfalls
    • Infection prevention and controlGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Kindness, compassion and dignitySome shortfalls
    • Independence, choice and controlGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
    See the breakdownHide the breakdown4 of 7 below good
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Governance, management and sustainabilitySome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Freedom to speak upGood
    • Partnerships and communitiesGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 23 good, 10 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • February 2022Inspected, no new rating
  • April 2021Requires improvementSECRW
  • February 2021Requires improvementSECRW
  • October 2019Requires improvementSECRW
  • August 2018Requires improvementSECRW
Show 1 older
  • April 2017Requires improvementSECRW

Read the full report on the CQC website ↗

How it compares in Devon

Alban House Residential Care Home is in the Requires improvement tier ?, with 27 other homes in Devon. 90% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 21 (7%)
  • Good, with Outstanding areas 28 (9%)
  • Good 189 (62%)
  • Good, with an area to improve 20 (7%)
  • Requires improvement 28 (9%)
  • Inadequate 2 (1%)
  • Not yet rated 18 (6%)

See all 306 care homes in Devon →

Care homes nearby

  • Edenmore Nursing Home
    Ilfracombe, Devon · EX34 9HW · Nursing home · 47 beds0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Hilldales Residential Care Home
    Ilfracombe, Devon · EX34 9JS · Residential care home · 56 beds0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Seaview Haven
    Ilfracombe, Devon · EX34 9JP · Residential care home · 72 beds0.2 km
    Requires improvement S: Requires improvementE: Requires improvementC: Requires improvementR: Requires improvementW: Requires improvement Rated 11 months ago
  • Susan Day Residential Home
    Ilfracombe, Devon · EX34 8AQ · Residential care home · 33 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Belmont Grange Limited
    Ilfracombe, Devon · EX34 8DR · Residential care home · 25 beds0.7 km
    Good S: GoodE: GoodC: OutstandingR: GoodW: Good Rated 1 year ago
  • Parkview Residential Home
    Ilfracombe, Devon · EX34 8HZ · Residential care home · 22 beds0.9 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago

More care homes near EX34 9JU →

What the data says about Alban House Residential Care Home

Run by Alban Quality Care Limited, Alban House Residential Care Home is a residential care home in Ilfracombe, Devon with 23 registered beds. It is registered to care for older people, people with dementia, younger adults, people with a physical disability, people with mental health needs, people with a sensory impairment and people detained under the Mental Health Act.

The current CQC rating is Requires improvement, published in February 2026. It was Requires improvement for safe and well-led as well. Effective, caring and responsive were rated Good. That matches its previous rating, from April 2021. Ratings in Devon are typically about 5 years old, which makes this one newer than most. 10 of its 33 scored standards were below good, including “kindness, compassion and dignity”.

Its kitchen was rated 4 for food hygiene in March 2026. 86% of homes in Devon score the top mark of 5. 27 other homes in Devon share its tier, “Requires improvement”. The nearest home with a higher rating is Edenmore Nursing Home (Good), 0.1 km away.