Residential care home · Devon

Seaview Haven

Oaktree Gardens, Highfield Road, Ilfracombe, EX34 9JP

Requires improvement Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement Rated 11 months ago ↓ Down from Good No registered manager

CQC rating

Requires improvement
Published 28 November 2025 Rated 11 months ago ?
  • SafeAre people protected from abuse and avoidable harm?44%Requires improvement
    See the breakdownHide the breakdown8 of 8 below good
    • Infection prevention and controlSignificant shortfalls
    • Learning cultureSignificant shortfalls
    • Involving people to manage risksSome shortfalls
    • Medicines optimisationSome shortfalls
    • Safe and effective staffingSome shortfalls
    • Safe environmentsSome shortfalls
    • Safe systems, pathways and transitionsSome shortfalls
    • SafeguardingSome shortfalls
  • EffectiveDoes care achieve good outcomes and a good quality of life?50%Requires improvement
    See the breakdownHide the breakdown5 of 6 below good
    • Delivering evidence-based care and treatmentSignificant shortfalls
    • Assessing needsSome shortfalls
    • How staff, teams and services work togetherSome shortfalls
    • Monitoring and improving outcomesSome shortfalls
    • Supporting people to live healthier livesSome shortfalls
    • Consent to care and treatmentGood
  • CaringAre staff kind, compassionate and respectful?50%Requires improvement
    See the breakdownHide the breakdown5 of 5 below good
    • Independence, choice and controlSome shortfalls
    • Kindness, compassion and dignitySome shortfalls
    • Responding to people's immediate needsSome shortfalls
    • Treating people as individualsSome shortfalls
    • Workforce wellbeing and enablementSome shortfalls
  • ResponsiveAre services organised to meet people's needs?54%Requires improvement
    See the breakdownHide the breakdown6 of 7 below good
    • Care provision, integration and continuitySome shortfalls
    • Equity in accessSome shortfalls
    • Equity in experiences and outcomesSome shortfalls
    • Listening to and involving peopleSome shortfalls
    • Person-centred careSome shortfalls
    • Providing InformationSome shortfalls
    • Planning for the futureGood
  • Well-ledIs the home well managed, with a culture of high-quality care?43%Requires improvement
    See the breakdownHide the breakdown6 of 7 below good
    • Freedom to speak upSignificant shortfalls
    • Governance, management and sustainabilitySignificant shortfalls
    • Workforce equality, diversity and inclusionSignificant shortfalls
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Partnerships and communitiesGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 3 good, 30 below good. Use “See the breakdown” on each key question for its standards. ?

CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?

Earlier ratings ?

  • January 2022GoodSECRW
  • April 2021InadequateSECRW
  • October 2020Inspected, no new rating
  • July 2019GoodSECRW
  • October 2018Requires improvementSECRW

Read the full report on the CQC website ↗

How it compares in Devon

Seaview Haven is in the Requires improvement tier ?, with 27 other homes in Devon. 90% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 21 (7%)
  • Good, with Outstanding areas 28 (9%)
  • Good 189 (62%)
  • Good, with an area to improve 20 (7%)
  • Requires improvement 28 (9%)
  • Inadequate 2 (1%)
  • Not yet rated 18 (6%)

See all 306 care homes in Devon →

Care homes nearby

  • Hilldales Residential Care Home
    Ilfracombe, Devon · EX34 9JS · Residential care home · 56 beds0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Alban House Residential Care Home
    Ilfracombe, Devon · EX34 9JU · Residential care home · 23 beds0.2 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 8 months ago
  • Edenmore Nursing Home
    Ilfracombe, Devon · EX34 9HW · Nursing home · 47 beds0.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Susan Day Residential Home
    Ilfracombe, Devon · EX34 8AQ · Residential care home · 33 beds0.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Belmont Grange Limited
    Ilfracombe, Devon · EX34 8DR · Residential care home · 25 beds0.5 km
    Good S: GoodE: GoodC: OutstandingR: GoodW: Good Rated 1 year ago
  • Parkview Residential Home
    Ilfracombe, Devon · EX34 8HZ · Residential care home · 22 beds0.8 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago

More care homes near EX34 9JP →

What the data says about Seaview Haven

Seaview Haven is a 72-bed residential care home in Ilfracombe, Devon, run by H&H Care Services Limited. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. That is larger than most homes in Devon, where the typical home has 25 beds.

In November 2025, CQC gave it Requires improvement overall, and Requires improvement for each of the five key questions too. Before that, in January 2022, it was rated Good. That is more recent than most ratings in Devon, where the typical rating is about 5 years old. 30 of its 33 scored standards were below good, including “delivering evidence-based care and treatment”.

CQC's register shows no registered manager at the moment. 27 other homes in Devon share its tier, “Requires improvement”. Its kitchen was rated 5 for food hygiene in February 2026. That is true of 86% of homes in Devon. About 0.1 km away, Hilldales Residential Care Home is rated Good.