SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Alexandra House is a 40-bed residential care home in Gateshead, run by Akari Care Limited. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs.
Its kitchen was rated 5 for food hygiene in October 2025. 84% of homes in Gateshead also score 5. In Gateshead, 98% of rated care homes are Good or Outstanding (England 82%). Akari Care Limited runs 28 care homes, and 27 of the 28 rated are Good or Outstanding. Of the 6 closest rated homes, none is rated above it.
Its CQC rating, from March 2023, is Good across the board: overall and for every key question. Before that, in April 2022, it was rated Requires improvement.
