SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Parkside Lodge is a 12-bed residential care home in Gateshead, run by Potensial Limited. CQC registers it to look after younger adults, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. That is smaller than most homes in Gateshead, where the typical home has 40 beds.
Of the 6 closest rated homes, none is rated above it. It is one of 23 homes run by Potensial Limited. 22 of those with a rating are Good or Outstanding. The kitchen has a food hygiene rating of 5 (very good), from October 2025. 84% of homes in Gateshead also score 5. 36 other homes in Gateshead share its tier, “Good”.
In October 2023, CQC gave it Good overall, and Good for each of the five key questions too. Its rating before that, in January 2018, was the same.