SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Akari Care Limited runs Comfort House, a residential care home in Newcastle upon Tyne with room for 42 residents. Its CQC registration covers older people, people with dementia, younger adults and people with a learning disability or autism.
In February 2020, CQC gave it Good overall, and Good for each of the five key questions too. That is up from Requires improvement in March 2019. CQC hasn't re-rated the home for over 5 years, like 33% of homes in Newcastle upon Tyne. Here is how rating age varies by council.
Akari Care Limited runs 28 care homes, and 27 of the 28 rated are Good or Outstanding. Brooke House, 1.8 km away, is the closest home rated Outstanding. The kitchen has a food hygiene rating of 4 (good), from July 2026. 90% of homes in Newcastle upon Tyne score the top mark of 5. Across Newcastle upon Tyne, 91% of rated homes are Good or Outstanding, against 82% for England.
