SafeAre people protected from abuse and avoidable harm?31%Inadequate
See the breakdownHide the breakdown8 of 8 below good
Involving people to manage risksSignificant shortfalls
Learning cultureSignificant shortfalls
Medicines optimisationSignificant shortfalls
Safe and effective staffingSignificant shortfalls
Safe systems, pathways and transitionsSignificant shortfalls
SafeguardingSignificant shortfalls
Infection prevention and controlSome shortfalls
Safe environmentsSome shortfalls
EffectiveDoes care achieve good outcomes and a good quality of life?42%Requires improvement
See the breakdownHide the breakdown6 of 6 below good
Delivering evidence-based care and treatmentSignificant shortfalls
Monitoring and improving outcomesSignificant shortfalls
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
How staff, teams and services work togetherSome shortfalls
Supporting people to live healthier livesSome shortfalls
CaringAre staff kind, compassionate and respectful?50%Requires improvement
See the breakdownHide the breakdown4 of 5 below good
Independence, choice and controlSignificant shortfalls
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementSome shortfalls
Kindness, compassion and dignityGood
ResponsiveAre services organised to meet people's needs?50%Requires improvement
See the breakdownHide the breakdown7 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in accessSome shortfalls
Equity in experiences and outcomesSome shortfalls
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Planning for the futureSome shortfalls
Providing InformationSome shortfalls
Well-ledIs the home well managed, with a culture of high-quality care?43%Requires improvement
See the breakdownHide the breakdown6 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSignificant shortfalls
Shared direction and cultureSignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Partnerships and communitiesSome shortfalls
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 2 good, 31 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Amberley House Care Home is in the Requires improvement tier ?, with 34 other homes in Cornwall.
81% of rated homes here are Good or Outstanding (England: 82%).
Minster Care Management Limited runs Amberley House Care Home, a nursing home in Truro, Cornwall with room for 35 residents. CQC registers it to look after older people and people with dementia. The typical home in Cornwall has 22 beds, so this one is bigger than average.
CQC's latest rating, from June 2026, is Requires improvement overall. Effective, caring, responsive and well-led were also Requires improvement. Safe was rated Inadequate. That is down from Good in November 2018. Ratings in Cornwall are typically about 4 years old, which makes this one newer than most. CQC found significant shortfalls in “independence, choice and control”, one of 31 standards out of 33 scored below good.
It is one of 27 homes run by Minster Care Management Limited. 18 of those with a rating are Good or Outstanding. About 0.4 km away, Redannick Residential and Nursing Home is rated Good. 34 other homes in Cornwall share its tier, “Requires improvement”. Its kitchen was rated 5 for food hygiene in October 2025. That is true of 87% of homes in Cornwall.
