SafeAre people protected from abuse and avoidable harm?34%Inadequate
See the breakdownHide the breakdown8 of 8 below good
Involving people to manage risksSignificant shortfalls
Learning cultureSignificant shortfalls
Safe and effective staffingSignificant shortfalls
Safe environmentsSignificant shortfalls
SafeguardingSignificant shortfalls
Infection prevention and controlSome shortfalls
Medicines optimisationSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
EffectiveDoes care achieve good outcomes and a good quality of life?54%Requires improvement
See the breakdownHide the breakdown5 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesSome shortfalls
How staff, teams and services work togetherGood
CaringAre staff kind, compassionate and respectful?50%Requires improvement
See the breakdownHide the breakdown4 of 5 below good
Responding to people's immediate needsSignificant shortfalls
Independence, choice and controlSome shortfalls
Kindness, compassion and dignitySome shortfalls
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?54%Requires improvement
See the breakdownHide the breakdown5 of 7 below good
Person-centred careSignificant shortfalls
Care provision, integration and continuitySome shortfalls
Equity in experiences and outcomesSome shortfalls
Listening to and involving peopleSome shortfalls
Providing InformationSome shortfalls
Equity in accessGood
Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?36%Inadequate
See the breakdownHide the breakdown7 of 7 below good
Capable, compassionate and inclusive leadersSignificant shortfalls
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSignificant shortfalls
Shared direction and cultureSignificant shortfalls
Freedom to speak upSome shortfalls
Partnerships and communitiesSome shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 4 good, 29 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Ash Hall Nursing Home is a 60-bed nursing home in Stoke On Trent, Staffordshire. The home is its own registered provider. Its CQC registration covers older people, people with dementia, people with a physical disability, people with mental health needs and people with a sensory impairment. Most homes in Staffordshire are smaller: the median there is 28 beds.
Holly Lodge Residential Home Limited, 1.1 km away, is the closest home rated Good. The kitchen has a food hygiene rating of 5 (very good), from October 2025. 85% of homes in Staffordshire also score 5. In Staffordshire, 78% of rated care homes are Good or Outstanding (England 82%).
CQC's latest rating, from September 2026, is Inadequate overall. Safe and well-led were also Inadequate. For effective, caring and responsive, the rating was Requires improvement. That is down from Requires improvement in May 2022. The typical rating in Staffordshire is about 5 years old, so this one is fairly recent. 29 of its 33 scored standards were below good, including “responding to people's immediate needs”.
