Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvementRated 3 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Park Hall is in the Requires improvement tier ?, with 13 other homes in Stoke-on-Trent.
81% of rated homes here are Good or Outstanding (England: 82%).
Park Hall is a 60-bed residential care home in Stoke-on-Trent, run by Anchor Hanover Group. Its CQC registration covers older people, people with dementia and younger adults. The typical home in Stoke-on-Trent has 22 beds, so this one is bigger than average.
Across Stoke-on-Trent, 81% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in June 2026. 97% of homes in Stoke-on-Trent also score 5. Chesford Grange Care Home, 0.0 km away, is the closest home rated Good. It is one of 120 homes run by Anchor Hanover Group. 101 of those with a rating are Good or Outstanding.
CQC's latest rating, from March 2023, is Requires improvement overall. Safe, effective and well-led were also Requires improvement. Caring and responsive were rated Good. Its previous rating, in March 2019, was Good, so the home has slipped.
