SafeAre people protected from abuse and avoidable harm?62%Requires improvement
See the breakdownHide the breakdown3 of 8 below good
Safe environmentsSignificant shortfalls
Involving people to manage risksSome shortfalls
Medicines optimisationSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Safe and effective staffingGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?64%Good
See the breakdownHide the breakdown3 of 7 below good
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Providing InformationSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?68%Good
See the breakdownHide the breakdown2 of 7 below good
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 25 good, 8 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Ash Tree is in the Good, with an area to improve tier ?, with 19 other homes in Leicestershire.
81% of rated homes here are Good or Outstanding (England: 82%).
Ash Tree is one of 163 care homes in Leicestershire: a 6-bed residential care home in Loughborough, run by Stepping Stone Independent Living Ltd. Its CQC registration covers older people, people with dementia and people with a learning disability or autism. It is a small home for Leicestershire, where the median is 30 beds.
CQC last rated the home in April 2025, giving it Good overall. It was Good for effective, caring, responsive and well-led as well. CQC rated safe as Requires improvement. Its rating before that, in September 2019, was the same. The typical rating in Leicestershire is about 4 years old, so this one is fairly recent. Of the 33 standards CQC scored, 8 fell below good. The lowest was “safe environments” (significant shortfalls).
In Leicestershire, 81% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 4 out of 5 in October 2023. 82% of homes in Leicestershire score the top mark of 5. 3 of Stepping Stone Independent Living Ltd’s 3 rated homes are Good or Outstanding (compare care home groups). None of the 6 nearest rated homes has a higher rating.
