SafeAre people protected from abuse and avoidable harm?78%Good
See the breakdownHide the breakdown1 of 8 exceptional
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
Infection prevention and controlExceptional
EffectiveDoes care achieve good outcomes and a good quality of life?92%★Outstanding
See the breakdownHide the breakdown4 of 6 exceptional
Consent to care and treatmentGood
How staff, teams and services work togetherGood
Assessing needsExceptional
Delivering evidence-based care and treatmentExceptional
Monitoring and improving outcomesExceptional
Supporting people to live healthier livesExceptional
CaringAre staff kind, compassionate and respectful?95%★Outstanding
See the breakdownHide the breakdown4 of 5 exceptional
Responding to people's immediate needsGood
Independence, choice and controlExceptional
Kindness, compassion and dignityExceptional
Treating people as individualsExceptional
Workforce wellbeing and enablementExceptional
ResponsiveAre services organised to meet people's needs?79%Good
See the breakdownHide the breakdown1 of 7 exceptional
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Person-centred careExceptional
Well-ledIs the home well managed, with a culture of high-quality care?93%★Outstanding
See the breakdownHide the breakdown5 of 7 exceptional
Freedom to speak upGood
Governance, management and sustainabilityGood
Capable, compassionate and inclusive leadersExceptional
Learning, improvement and innovationExceptional
Partnerships and communitiesExceptional
Shared direction and cultureExceptional
Workforce equality, diversity and inclusionExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 18 good, 15 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
How it compares in Bournemouth, Christchurch and Poole
Avon Reach is in the Outstanding tier ?, with 7 other homes in Bournemouth, Christchurch and Poole.
96% of rated homes here are Good or Outstanding (England: 82%).
Avon Reach is a 60-bed nursing home in Christchurch, Bournemouth, Christchurch and Poole, run by Colten Care (1993) Limited. It is registered to care for older people and younger adults. Most homes in Bournemouth, Christchurch and Poole are smaller: the median there is 23 beds.
In Bournemouth, Christchurch and Poole, 96% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 5 out of 5 in February 2026. 94% of homes in Bournemouth, Christchurch and Poole also score 5. It is the only Outstanding home among the 7 closest. 7 of Colten Care (1993) Limited’s 7 rated homes are Good or Outstanding (compare care home groups).
CQC's latest rating, from October 2026, is Outstanding overall. Effective, caring and well-led were also Outstanding. Safe and responsive were rated Good. Before that, in January 2019, it was rated Good. The typical rating in Bournemouth, Christchurch and Poole is about 2 years old, so this one is fairly recent. 15 of the 33 standards CQC scored were exceptional, and none fell below good.
